Timeline Plus Service
You invest in CCTV systems to help protect your assets, staff and property… but is it working right now?
Too often, critical incidents don't get recorded because a camera stops working, a recorder (NVR/DVR) gets disconnected, etc. Further, intrusions into your security network are becoming increasingly common.
Traditional maintenance visits only ensure your CCTV is working on the day of the visit. Xanview monitors the health of your system and sends you instant notifications when there is a potential issue.
Recording
connection, hard drives, etc.
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Did the recorder go offline?
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Is the memory capacity low?
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Is it recording properly
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Are there other issues?
Cameras
image quality, working order, etc.
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Is the camera online?
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Is it recording properly?
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Is the image quality sufficient?
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Other issues?
Network
intrusions, access, devices
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Was there an unauthorised connection to the network?
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What is connected to your security network?
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Did someone disconnect something?
Remedy faults before they become critical
It could be days, weeks, or even months before a fault is discovered, which is normally after an incident has taken place. Know as soon as an issue occurs, and evaluate if a site visit is required or if it can be fixed remotely.
Save time & money by detecting & diagnosing issues remotely
Know the status of all CCTV devices at any time
Proactive rather than reactive maintenance support
Identify issues quickly and reduce downtime
